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Privacy Policy

This Privacy Policy explains how MyPropView (“MyPropView”, “we”, “our”, or “us”) collects, uses, shares, stores, and protects personal information when you access or use mypropview.com, related pages, tools, forms, enquiry features, analytics features, and services offered through the platform (“Platform”). By using MyPropView, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Platform.

1. About MyPropView

MyPropView is a property information, analytics, comparison, and discovery platform that helps users evaluate gated community projects using structured project data, location intelligence, benchmark indicators, scoring signals, and other decision-support information.

This Privacy Policy applies to personal information collected through the Platform, including property enquiries, OTP verification, user interactions, analytics, and communication-related activities.

2. Information We Collect

We may collect the following types of information.

2.1 Information You Provide

When you submit an enquiry, request information, verify your mobile number, contact us, or interact with the Platform, we may collect:

  • name;
  • mobile number;
  • email address, if provided;
  • city, location, project, or property preference;
  • budget, possession preference, unit configuration, or other enquiry details, if provided;
  • OTP verification status;
  • messages, feedback, correction requests, or communication content submitted by you;
  • partnership or business enquiry information, if you contact us for partnership purposes.

2.2 Property Enquiry Information

When you enquire about a project or property, we may collect and store information such as:

  • project or property enquired about;
  • enquiry date and time;
  • source page or listing;
  • user interest details submitted through the form;
  • follow-up status, where applicable;
  • communication status, where applicable.

2.3 Technical and Usage Information

When you use the Platform, we may automatically collect limited technical and usage information, including:

  • IP address;
  • browser type and version;
  • device type;
  • operating system;
  • pages viewed;
  • time spent on pages;
  • referring website or campaign source;
  • approximate location derived from IP address;
  • clicks, filters, search activity, and comparison activity;
  • logs required for security, debugging, fraud prevention, and platform performance.

2.4 Cookies and Similar Technologies

We may use cookies or similar technologies to operate the Platform, remember basic preferences, understand usage patterns, improve performance, detect misuse, and support analytics.

You may manage cookies through your browser settings. However, disabling cookies may affect some Platform features.

3. How We Use Information

We may use collected information for the following purposes:

  • to operate, maintain, and improve the Platform;
  • to verify your mobile number using OTP;
  • to respond to your property enquiries;
  • to connect you with relevant builders, developers, channel partners, advisors, or authorised representatives, where applicable;
  • to provide project information, recommendations, comparisons, or follow-up support;
  • to manage partnership enquiries;
  • to detect spam, fraud, misuse, duplicate leads, or unauthorised activity;
  • to improve search, filters, analytics, scoring, benchmark indicators, and user experience;
  • to analyse Platform usage and performance;
  • to send service-related communication;
  • to maintain records for business, legal, support, and compliance purposes;
  • to comply with applicable laws, lawful requests, or regulatory requirements.

We do not sell your personal information as a standalone product.

4. Legal Basis and Consent

Where required under applicable law, we process personal information based on your consent, your voluntary submission of information, legitimate business purposes, contractual necessity, legal compliance, or other permitted grounds.

When you submit an enquiry or verify your mobile number through OTP, you consent to MyPropView processing your information for enquiry handling, verification, follow-up, platform operation, and related purposes described in this Privacy Policy.

You may withdraw consent or request deletion/correction of your personal information by contacting us. However, withdrawal or deletion may be subject to legal, business, fraud-prevention, dispute-resolution, or record-keeping requirements.

5. Sharing of Information

We may share your information only where reasonably necessary for Platform operation, enquiry handling, service delivery, legal compliance, or business purposes.

5.1 Builders, Developers, Channel Partners, and Advisors

If you submit a property enquiry, we may share relevant enquiry details with suitable builders, developers, channel partners, advisors, or authorised representatives so that they can respond to your enquiry.

The information shared may include your name, mobile number, email if provided, project interest, city/location preference, budget or unit preference, and enquiry details.

5.2 OTP, Communication, and Service Providers

We may share limited information with service providers who help us operate the Platform, including:

  • OTP/SMS providers;
  • WhatsApp or communication providers;
  • email service providers;
  • hosting providers;
  • cloud storage providers;
  • analytics providers;
  • map, places, or routing service providers;
  • security, logging, or infrastructure providers;
  • customer support or operational tools.

These providers may process information only for the services they provide to us, subject to their own terms and privacy practices.

5.3 Legal and Regulatory Requirements

We may disclose information if required to do so by law, court order, government authority, regulatory authority, law enforcement request, or to protect our rights, users, platform security, or legal interests.

5.4 Business Transfers

If MyPropView is involved in a merger, acquisition, restructuring, investment, partnership, asset transfer, or business transition, user information may be transferred as part of that transaction, subject to appropriate safeguards where applicable.

6. Third-Party Services

The Platform may use third-party services for maps, location analytics, OTP verification, communication, hosting, analytics, security, and other functions.

These third-party services may collect or process information according to their own privacy policies. MyPropView is not responsible for the privacy practices, data handling, content, or security of third-party websites or services.

Where the Platform links to external websites, including builder websites, RERA portals, map providers, or partner websites, you should review their privacy policies separately.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including enquiry handling, user support, platform operation, fraud prevention, legal compliance, dispute resolution, analytics, and business record-keeping.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer required, we may delete, anonymise, archive, or securely restrict access to it in accordance with applicable requirements and operational needs.

8. Data Security

We use reasonable technical, organisational, and administrative measures to protect personal information from unauthorised access, misuse, loss, alteration, or disclosure.

These measures may include access controls, secure hosting practices, password protection, role-based access, logging, OTP verification, and other safeguards appropriate to the nature of the Platform.

However, no website, server, database, internet transmission, or electronic storage system can be guaranteed to be completely secure. You use the Platform at your own risk.

9. User Rights and Choices

Subject to applicable law and verification of your identity, you may request:

  • access to personal information we hold about you;
  • correction or update of inaccurate information;
  • withdrawal of consent, where processing is based on consent;
  • deletion of personal information, subject to legal, business, fraud-prevention, or record-keeping requirements;
  • restriction of communication or follow-up, where applicable;
  • information about how your data is used or shared.

To make a request, please contact us at the email mentioned in this Privacy Policy.

We may need to verify your identity before acting on a request. Some requests may not be fulfilled fully if retention is required for legal, security, dispute-resolution, fraud-prevention, or legitimate business reasons.

10. Communication Preferences

If you submit an enquiry, you may receive calls, SMS, WhatsApp messages, emails, or other communications from MyPropView or relevant builders, developers, channel partners, advisors, or service providers.

You may request that we stop further communication from MyPropView. However, we may still retain necessary records or send important service-related or legal communications where required.

If you receive communication from a third-party builder, developer, channel partner, or advisor, you may need to contact them directly to manage communication preferences with that third party.

11. Children’s Privacy

MyPropView is intended for adults who are evaluating real-estate projects. We do not knowingly collect personal information from children.

If we become aware that personal information of a child has been submitted without appropriate consent, we may delete or restrict such information as required by applicable law.

12. Accuracy of Information Provided by Users

You are responsible for ensuring that the personal information you provide to MyPropView is accurate and up to date.

If you provide incorrect, false, unauthorised, or misleading information, MyPropView may be unable to respond properly to your enquiry and may restrict or remove such information.

13. International or Cross-Border Processing

Some of our service providers, hosting providers, analytics tools, communication tools, or technical infrastructure may process or store information in locations outside your city, state, or country, subject to applicable laws and provider safeguards.

By using the Platform, you understand that your information may be processed using third-party infrastructure required to operate the Platform.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the Platform after an update means you accept the revised Privacy Policy.

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